Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Consignors can bring up to 400 items per consignor number. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high. *There is no limit to the amount of numbers a consignor can have. Each consignor number has a $15 fee.
*There is no limit to how many batches you create under your consignor number.
Option 1 - Fill out the form under the "Need Labels" tabs in the consignors links section. We will print and mail them to you, Free of Charge. Then you will schedule a "Drop Off Appointment (also in the consignors links section) . Bring your already labeled items AND a printed inventory sheet to your appointment. **To use the "Item Guarantee" program, your items will need to be in order when you drop off. If you would like to drop items without verifying order you will need to sign a Release of Guarantee form.
Option 2 - Let us print them for you free of charge. You can pick up labels on one of our "Barcode pick up" days" (sign up is under consignor links. Then bring your already labeled items AND a printed inventory sheet to your Drop Off Appointment. **To use the "Item Guarantee" program, items will need to be in order when you drop off. If you would like to drop items without verifying order you will need to sign a Release of Guarantee form.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on your homepage after signing in. Label your items at home. Bring your labeled items to your Drop Off Appointment. **To use the "Item Guarantee" program, items will need to be in order when you drop off. If you would like to drop items without verifying order you will need to sign a Release of Guarantee form.
Option 4: We will print your labels for you when you come to your Drop Off Appointment. Labels can still be placed in store.
Toys-Indoor and outdoor, baby equipment, books, educational items, furniture and shoes. We accept clothing sizes newborn - juniors. Junior girls up to size 15 and XL tops. NOT WOMEN'S CLOTHING. Boys sizes up to 32 waist and men's medium shirts. **THEY NEED TO LOOK YOUTHFUL. Our shoppers are boys who have young men bodies and girls who have young ladies bodies.
YES!! All ticket options allow for an additional adult to accompany the ticket holder. The additional adult does not need to be a family member. You will need to bring your pass to enter. Consignors will also receive a guest pass you can give to your friend & meet them at the Guest Sale later in the evening.
We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-2T Sizes, so they should be bundled and priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Absolutely YES!
Consignors can earn a higher percentage by doing the following:
CONSIGNOR REFERRALS:
-Refer 1 friend to Consign. Once they drop off items your % will be changed to 65%
-Refer 3 friends to Consign. Once they drop off items your % will be changed to 70% AND you will receive a $100 Gift Certificate to use at the current sale.
TICKETS
-Refer 3 friends to purchase a GOLD, PLATINUM or LAUNCH PARTY ticket and you earn 5% more of your sales
-Refer 5 friends to purchase a GOLD, PLATINUM or LAUNCH PARTY ticket and you earn 10% more of your sales
NO, we do not accept wire hangers. Clothing brought on wire hangers will not be put on the sales floor. Clothes DO NOT stay on wire hangers during our busy shopping time and your items will not be purchased if they are on the floor. Wire hangers are also notorious for snagging other clothing if they fall off the rack. **Use childrens plastic hangers for sizes 8 and below. Use larger plastic hangers for sizes 10 and above. You can use any plastic hanger you have received from a store (like Old Navy or Target) No wire hangers, please!
Place them in a ziploc bag and then seal the ziploc with clear packing tape, then attach to item with packing tape or zip tie. This is important! We do not guarantee smaller pieces to items that are not secured well.
First, be sure to affix the barcode label to the string tag; DO NOT stick it directly onto the item or the bag. Use packing tape to attach the string tag to the item. Make sure the tag is visible.
Yes. The item database is cleared and barcodes are only valid for 1 season. Consignors must reenter items to be sold each sale season. Voice entry makes this a breeze. New labels will be printed and can be placed over last seasons tag.
If it meets our "excellence quality" standards, then bundle it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
*Bundled clothing must be the same size.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
Yes! You may have as many batches as you like. There is only a 400 item limit per consignor ID. There is no batch limit. If you have more than 600 items, you will need to create an additional consignor ID (each consignor ID has a $15 consignor fee)
Yes. Most of the furniture displayed in the Furniture Nook is sold in the first few days of our events. Contact Holli about bringing larger furniture items and read more about what items are not accepted before listing furniture for the sale.
We can help assemble cribs/furniture at drop off.
We will NOT accept any cribs manufactured before Dec 31, 2010.
For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
